FAQ'S - Organic Store

FAQ’S

FAQ

I'm new, how do I order?

It’s simple, all you have to do is select the size of the  mangoes, the quantity and fill in your details. Once you make the payment, we will deliver fresh mangoes directly to your doorstep.

How long does it take to deliver?

You can expect your order to be delivered within 24-48 hours from order confirmation.

What safety measures do you use while delivery?

We take utmost care of your health and ensure our delivery vehicle is thoroughly sanitized. We also ensure regular health and temperature checks for our staff involved in delivery and packaging and make sure use of masks and gloves.

How Do I Know My Order Has Been Confirmed?

We will send you confirmation via Whatsapp right after you place the order. Within 24hours, we will send you an Order number to track your order.

How Do I Track My Order?

We will send you a message on whatsapp which will have the name of the delivery partner and the tracking Order number..

What are all areas you Deliver Mangoes To?

We deliver in all over India.

Is There Any Discount For Repeated Orders?

At this point of time, we are selling at discounted rates for everyone.

What Are The Modes Of Payment?

Currently we are accepting Online Payment Method and Cash on Delivery.

How does COD (Cash-On-Delivery) work?

We offer COD to make your life easy. Simply place your order with us and pay for it when you receive your goods at your doorstep!

Can I cancel my order?

No return or cancellation is possible after accepting delivery. In case you would like to cancel the order for some reason, you can send us an Whatsapp on the ‘Contact us’ page with the following details: date of order, order number and reason for cancellation. Else you can inform our representative when he calls for the order confirmation for the delivery timing and date. We will cancel the order and process the refund.

Is there a minimum order value for delivery?

There is no minimum order value.

 

 

 

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